General Information

How do I register?
I don’t have an account – how do I create one? Here’s the steps you can follow to create an account: Select Login on the Marketing Page Select Login Se...
Tue, 30 Aug, 2022 at 7:56 AM
How do I access my certifcates?
Accessing your certificates is so simple – access today using these 4 easy steps: Log into your Worker Passport Select the Certificates option Select th...
Wed, 7 May, 2025 at 12:12 PM
How can I share my certificates?
SkillsPass allows you to share in two ways A one time share an email containing your learning history Creating an association between you and an Employer...
Tue, 3 Oct, 2023 at 12:38 PM
FAQ - How do I open my certificates?
You can download your certificates in the Training Records section of you profile. If it will not open, you might need to turn off your browser's popup ...
Tue, 5 Nov, 2024 at 7:35 AM
FAQ - What is Multi-factor Authentication?
Multi-factor Authentication, or MFA is an added level of security to protect your information. when you create your account, you will be given three options...
Wed, 1 Oct, 2025 at 7:06 AM
FAQ - How do I update my MFA?
If you need you update your method of multi-factor authentication, you should start by signing into your learner account. After that, click on your name...
Wed, 1 Oct, 2025 at 7:12 AM
FAQ - What MFA authenticator app should I use?
We recommend using the Google Authenticator app, but multi-factor authentication should work with most authenticator apps. 
Thu, 9 Oct, 2025 at 10:18 AM